Engineering & Quality Assurance

Our #1 priority is to preserve the client's trademark quality standard and brand reputation. For our remanufacturing system to work, it is essential that all of PRC's partners feel confident when placing their PRC-serviced goods back into the market. For those wondering about the quality of our remanufacturing service, consider the following:

  • Products remanufactured at PRC typically experience a lower average return rate than brand new units
  • We keep in close contact with our clients' technical staff regarding product revisions, quality standards, testing specifications, and all other pertinent information
  • Our staff of engineers and quality professionals uses state of the art, fully calibrated equipment while testing for quality
  • Our team of inspectors are highly trained and conduct continuous in-process and outgoing inspections
  • Corrective Action and continuous improvement initiatives are an every-day part of our production.

 PRC is committed to exceeding all appropriate industry and customer specifications, as well as continuing to establish new standards of product and service excellence. Our priority is to preserve our client's trademark quality standards and brand reputation. Our continuos quality improvement program (CQIP) provides consistent assurance that our products meet the customer's demands in today's market.

 

  • Use of our Tracking Reporting Analysis Control System (TRACS™)
  • Use Pareto analysis to identify the failure modes
  • Validate engineering changes and new product designs
  • Quantify the cost of identified failure modes
  • Recommend product improvements
  • Issue corrective action requests to OEM suppliers
 Engineering & Quality Assurance  

 

  • Standardization is to ensure correlation and compatibility of inspection procedures and equipment
  • Document Control defines the process which includes, validation, communication and approval
  • Returns Inspection is performed on inspected units from consumers for continuous product and process improvement
  • Product Failure Mode and Effect Analysis (FMEA) & Root Cause Analysis identifies the most likely failure modes of the products using historical data and cross functional group analysis
  • Critical to Quality (CTQ) are quality attributes of the components/assemblies most critical to building a quality product
  • Engineer Usage Study utilizes the experience of our engineers to evaluate product performance and value
  • In-Process Quality Control is used to verify process capability and facilitate continuous improvement
  • Packaging is a part of a list of requirements that ensure safe and efficient transit of the finished product and components
  • Finished Goods Inspection is used to ensure quality of the finished product
  • Corrective Actions are responses to quality defects and non-conformances, to ensure quality and prevent future defects and non-conformances

 

Failure Analysis:
Companies selling consumer products always seek to minimize the percentage of goods returned by customers. Manufacturing companies expend resources to ensure design and conformance quality, but often overlook a huge source of information- their own returned items. We work with our partners to custom-design an effective, closed-loop sampling plan for their returns. The objectives of this value-added service are to:

  • Quickly identify critical defects
  • Use Pareto analysis to identify the failure modes
  • Validate engineering changes and new product designs
  • Quantify the cost of identified failure modes
  • Recommend product improvements
  • Issue corrective action requests to OEM suppliers